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Group commitments

WHEN CASES ARE SENT, THE EMPLOYERS ARE AWARE OF THE FOLLOWING REQUIREMENT:

When a case is sent, invoice, order, etc. must be attached. There should also be a copy of the debt-collection letter.

It must be informed whether the claim can be contested or not. If so, earlier communication between the parties must be attached.

In a dispute, there will normally be a lawyer who handles the case. In an indisputable case, there will be a debt collection bureau.

There is a requirement the creditor answer the enquiry within reasonable time – at least within one week.

There will always be the creditor and the lawyer/debt collection bureau that handles the cases, which are the legal parties in the case. EDCA will under no circumstance be a party in a dispute.
 

MEMBERS OF EDCA COMMITS TO:

Compensation after the principle “No Cure No Pay” is after agreement, usually a percentage of the collected amount. The parties must have filled out an agreement form in advance, which can be downloaded on….. in PDF-format.

CASES

Normal cases will give feedback within 24 hours.

Normal rule is that there will be some information given each month.

Maximum 8-13 weeks after, the file will be closed or go to court

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